Shipping policy

Shipping Policy

Last Updated: August 2026

Thank you for shopping with Wraith85.com. We are committed to delivering your order safely and efficiently. Please read the following Shipping Policy before placing an order.

Order Processing

Orders are processed on business days (Monday to Friday, excluding public holidays).
Orders are typically processed within 1–3 business days after payment has been successfully received.
During periods of high demand, product launches, or promotional events, processing times may be longer.

Shipping Times

Estimated delivery times begin once your order has been dispatched.

Estimated delivery times may vary depending on your location, courier availability, customs procedures (for international orders), weather conditions, and other factors outside our control.

Shipping Costs

Shipping charges are calculated at checkout based on the destination, shipping method selected, and the size or weight of your order.

Any applicable duties, taxes, customs fees, or import charges for international orders are the responsibility of the customer unless otherwise stated.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information, where available.

Please allow up to 24–48 hours for tracking information to become active.

Delivery

Customers are responsible for providing accurate shipping information when placing an order.

Wraith85.com is not responsible for delays or failed deliveries resulting from:

Incorrect or incomplete shipping addresses.
Failed delivery attempts.
Customer unavailability.
Courier delays.
Customs inspections or clearance procedures.
Events beyond our reasonable control, including severe weather or other force majeure events.

If a shipment is returned due to an incorrect address or repeated failed delivery attempts, additional shipping charges may apply to resend the order.

Lost or Damaged Packages

If your package arrives damaged or appears to have been lost during transit, please contact us as soon as possible with your order number and any relevant photographs (if applicable).

We will work with the shipping carrier to investigate the issue and determine an appropriate resolution.